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FAQs
A PreList Video is a concise, personalized video created from photos taken during the listing presentation—designed to help you win the listing. Rather than simply telling potential sellers how you will market their property, you can show them.How It WorksChoose your preferred Video Design and select “Yes” for a PreList Video on the Product Page, include any Special Instructions if needed.Upload the required photos directly from your phone—before even leaving the seller’s driveway.Add to Cart and Checkout.The First Version is your PreList Video—clean, concise, and created from the photos you just took. It includes your contact information, the property address, and minimal or no text. You will receive a YouTube link to share with your potential seller. Show them how you will market their home—and get that listing!Once the listing is secured, we enhance the video with complete property details, supplied by you, to create the Final Version. If professional photography is available, simply share your photographer’s link with us, or request a Dropbox File Request for easy upload.
Photos taken on your phone can be uploaded directly to our website when placing your order. For the best results:Take every photo in landscape (horizontal) orientation, not portrait.Keep your phone as level as possible and maintain straight vertical lines—walls, doorframes, and cabinets should not appear to lean.Use your phone’s 0.5x wide-angle setting by pinching inward on the screen to capture the widest view of each room.Before taking the photo, tap the furthest point in the room on your screen to help set the focus.These simple steps will create cleaner, more professional-looking photos for your PreList Video.
Enter any special requests for your video here. If you have no special instructions, please enter N/A.Use the Reference Video on this page to identify the exact frame or frame range where each request should be applied. Please include the frame number(s) with every instruction.Examples:Frame 1: Remove MLS # and add the list price.Frames 2–8: Remove telephone number.Signature Collection Frame: Add or remove [please specify].Title Frame: Use the title from another Video Design [please specify which design].Company Closing Frame: Remove.Please Note: Standard updates—such as your REALTOR® contact information—do not need to be included here.If you choose to display the list price and it changes during the life of the listing, the revised video will be issued with a new URL. The original video link will no longer be active.You can include details or special requests in the Additional Details section, at the bottom of the MY CART page, before proceeding to CHECKOUT.
Yes. Once your order is submitted and we have received all required assets, you will receive a link to a ROUGH CUT for review. This will serve as the working version until you approve the video. Once approved, all illustrations and reference markings will be removed.
Simply reply to the email containing your ROUGH CUT link and list any requested changes. Please include the applicable frame number or frame range with each instruction.Examples:Frame 1: Remove MLS# and add the list price.Frames 2–8: Remove the telephone number.Special Collection Frame: Add or remove [specify item].Title Frame: Use the title from another video design (please specify).Company Closing Frame: Remove.
Once completed, you will receive via email a:
1) YouTube Link: This is a standard YouTube URL (Uniform Resource Locator), essentially a web address that uniquely identifies your specific video on the YouTube platform. When shared, this link directs viewers to your video on YouTube, where they can watch it.
2) Vanity Link: Also known as a custom, branded, or short URL, a vanity link is a concise and memorable web address designed to reflect a brand's identity or the content's purpose. In this case, the vanity link will incorporate the full street address of the listing (e.g., 123 Main Street) and will be configured to redirect seamlessly to your YouTube video. The vanity link must be copied and pasted to maintain this connectivity.
3) Dropbox Link: This is a direct link to your HD video file (125MB-175MB) hosted on Dropbox. This link will allow you to download the video directly to your chosen storage, such as your computer, OneDrive, or Google Drive, without the need for a Dropbox account.
4) Thumbnail: This is a small image that acts as a visual preview for a YouTube video. It is best used in YouTube and all electronic communications including emails and text messages.
While on the PRODUCT PAGE there is a link to upload your assets from various sources such as local files on your computer or phone, OneDrive, Google Drive, Google Photos, or Dropbox. Alternatively, you can email us a direct link to the photos, often provided by your photographer. NOTE: Please include the street address of the property in the subject line in emails.
You should upload the specified amount of images as noted on the VIDEO DESIGNS page when ordering. One additional image can be uploaded as a backup.
Yes, although it is not recommended. If the price changes during the life of the listing, and the video is updated with the new price, the link (URL) to the video will change and the original link will be invalid.
Yes. Anything can be removed from, and in most cases added to, a video. You have control over how you want to customize a video design. Simply state your desired changes in the Additional Details section, at the bottom of the MY CART page, before proceeding to CHECKOUT.
Yes. Request an unbranded copy of your video in the Additional Details section, at the bottom of the MY CART page, before proceeding to CHECKOUT. There is a fee of $15 for this additional video.
Yes. Any designation to the listing (e.g., luxury) or the REALTOR (e.g., CIPS, ABR, RSPS, etc...) can be added to the video. Simply include this request in the Additional Details section, at the bottom of the MY CART page, before proceeding to CHECKOUT.
Yes. Include this request in the Additional Details section on your MY CART page prior to CHECKOUT. Be sure to upload all headshots, along with images, short videos, etc... when placing your order on the VIDEO DESIGNS page. There is no additional charge for this change.
Yes. On the PRODUCT PAGE you are given the option to select music from another design. There is an additional $10 charge to make this change.
Yes. Music used in your video is licensed only for use in your video project. Paradise Coast Video holds the license certificate for use of each music track.
Yes, use the REQUEST A QUOTE page to detail the amount of frames you would like added/removed in your video. You will receive an email with a quote to customize your video. You can also include this request in the Additional Details section, at the bottom of the MY CART page, before proceeding to CHECKOUT.
Yes. A short video can be used in a frame that contains an image. The video will play the same amount of time that the image appears in a particular frame. This mixed-media approach engages viewers by showcasing properties effectively.
A voiceover is a voice that narrates (i.e., your narration) over video, but is not part of the action. A real estate voiceover elevates brand credibility and personalizes you as a real estate professional helping to build a genuine connection with the audience.
On the VIDEO DESIGNS page, you have the option to select YES, to include your voiceover. Once you approve the video portion, you will use it as a reference to record your voiceover, ensuring that your narration aligns with the visuals. You can create the voiceover file using your phone or any other audio recording device. Most iPhones come with apps that are fine for this purpose, see below. Email the file as an attachment to paradisecoastvideo@gmail.com with property address in the subject line or, request a link to upload the file. We will seamlessly integrate your voice over the video portion.
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