Question 1

What is a PreList Video?

Accepted Answer

A PreList Video is a demo video created from photos you capture on your phone during the initial listing appointment. Instead of telling potential sellers how you’ll market their property—you show them.
How it works:
CHOOSE a video design and select “YES” for a PreList Video on the PRODUCT PAGE.
UPLOAD the required photos directly from your phone—before you even leave their driveway.
ADD TO CART, include any additional details if needed, and CHECKOUT.
 
The First Version is your PreList Video—clean and concise, featuring the photos you just took, your contact information, the property address, and minimal or no text. You’ll receive a YouTube link to share with your potential seller. Get that listing!
Once the listing is secured, we enhance the video with full details to create the Final Version. If you have professional photos, simply share your photographer’s link, or we can send a Dropbox file request for easy upload.

Question 2

How should I take photos with my phone for best results?

Accepted Answer

Photos on your phone can be uploaded directly to our website when placing your order. Take photos in LANDSCAPE frame orientation NOT PORTAIT. Be especially careful to maintain VERTICALS, it appears more professional. Zoom out by closing your figures (0.5x) on the phone's screen to capture the widest view.  Lastly, for best focus, touch your phone's screen at the furthest part of the room before capturing the photo.

Question 3

How do I communicate DETAILS, or special requests, for my video when placing my order?

Accepted Answer

You can include details or special requests in the Additional Details section, at the bottom of the MY CART page, before proceeding to CHECKOUT.

Question 4

Can I expect a DRAFT VIDEO to review once my order is placed?

Accepted Answer

Yes. After you submit your order, and we receive all the assets to be included in your video, we will provide you with a link to a DRAFT VIDEO. The DRAFT VIDEO illustrates the frame, images, and text numbers that you will use to communicate changes, if needed.

Question 5

How do I communicate CHANGES to the DRAFT VIDEO?

Accepted Answer

Simply REPLY to the email we sent you with the link to the DRAFT VIDEO and specify changes needed. The DRAFT VIDEO becomes the working version until the video is approved by you, at which time the illustrations & markings will be removed.

Question 6

What will I receive once the video is completed, i.e. THE FINAL CUT?

Accepted Answer

Once completed, you will receive via email a:
1) YouTube Link: This is a standard YouTube URL (Uniform Resource Locator), essentially a web address that uniquely identifies your specific video on the YouTube platform. When shared, this link directs viewers to your video on YouTube, where they can watch it. 
2) Vanity Link: Also known as a custom, branded, or short URL, a vanity link is a concise and memorable web address designed to reflect a brand's identity or the content's purpose. In this case, the vanity link will incorporate the full street address of the listing (e.g.,  123 Main Street) and will be configured to redirect seamlessly to your YouTube video. The vanity link must be copied and pasted to maintain this connectivity.
3) Dropbox Link: This is a direct link to your HD video file (125MB-175MB) hosted on Dropbox. This link will allow you to download the video directly to your chosen storage, such as your computer, OneDrive, or Google Drive, without the need for a Dropbox account.
4) Thumbnail:  This is a small image that acts as a visual preview for a YouTube video. It is best used in YouTube and all electronic communications including emails and text messages.

Question 7

How do I UPLOAD property images, headshots, logos, etc.?

Accepted Answer

While on the PRODUCT PAGE there is a link to upload your assets from various sources such as local files on your computer or phone, OneDrive, Google Drive, Google Photos, or Dropbox. Alternatively, you can email us a direct link to the photos, often provided by your photographer. NOTE: Please include the street address of the property in the subject line in emails.

Question 8

How many IMAGES should I upload for use in the video design I have chosen?

Accepted Answer

You should upload the specified amount of images as noted on the VIDEO DESIGNS page when ordering. One additional image can be uploaded as a backup.

Question 9

Can the LIST PRICE of the property be included in the video?

Accepted Answer

Yes, although it is not recommended. If the price changes during the life of the listing, and the video is updated with the new price, the link (URL) to the video will change and the original link will be invalid.

Question 10

Can the MLS# be removed from the video?

Accepted Answer

Yes. Anything can be removed from, and in most cases added to, a video. You have control over how you want to customize a video design. Simply state your desired changes in the Additional Details section, at the bottom of the MY CART page, before proceeding to CHECKOUT.

Question 11

Can I get an UNBRANDED copy of my video, e.g., for the MLS?

Accepted Answer

Yes.  Request an unbranded copy of your video in the Additional Details section, at the bottom of the MY CART page, before proceeding to CHECKOUT.  There is a fee of $15 for this additional video.

Question 12

Can special DESIGNATIONS be added or removed from the video?

Accepted Answer

Yes.  Any designation to the listing (e.g., luxury) or the REALTOR (e.g., CIPS, ABR, RSPS, etc...) can be added to the video. Simply include this request in the Additional Details section, at the bottom of the MY CART page, before proceeding to CHECKOUT.

Question 13

Can a HEADSHOT be added (e.g., another team member) or removed from the video?

Accepted Answer

Yes.  Include this request in the Additional Details section on your MY CART page prior to CHECKOUT. Be sure to upload all headshots, along with images, short videos, etc... when placing your order on the VIDEO DESIGNS page. There is no additional charge for this change.

Question 14

Is the MUSIC used in my video licensed?

Accepted Answer

Yes. Music used in your video is licensed only for use in your video project. Paradise Coast Video holds the license certificate for use of each music track.

Question 15

Can I select MUSIC from a different video design?

Accepted Answer

Yes. On the PRODUCT PAGE you are given the option to select music from another design. There is an additional $10 charge to make this change.

Question 16

Can additional frames (IMAGES) be added?

Accepted Answer

Yes, use the REQUEST A QUOTE  page to detail the amount of frames you would like added/removed in your video. You will receive an email with a quote to customize your video. You can also include this request in the Additional Details section, at the bottom of the MY CART page, before proceeding to CHECKOUT.

Question 17

Can I add a SHORT VIDEO to a frame that has a still image, or vice versa?

Accepted Answer

Yes. A short video can be used in a frame that contains an image. The video will play the same amount of time that the image appears in a particular frame. This mixed-media approach engages viewers by showcasing properties effectively.

Question 18

What is a VOICEOVER?

Accepted Answer

A voiceover is a voice that narrates (i.e., your narration) over video, but is not part of the action. A real estate voiceover elevates brand credibility and personalizes you as a real estate professional helping to build a genuine connection with the audience.

Question 19

How do I add a VOICEOVER (my narrative over soft music) to my video?

Accepted Answer

On the VIDEO DESIGNS page, you have the option to select YES, to include your voiceover. Once you approve the video portion, you will use it as a reference to record your voiceover, ensuring that your narration aligns with the visuals. You can create the voiceover file using your phone or any other audio recording device. Most iPhones come with apps that are fine for this purpose, see below. Email the file as an attachment to paradisecoastvideo@gmail.com with property address in the subject line or, request a link to upload the file. We will seamlessly integrate your voice over the video portion.

FAQs